Found a Bug?

Modified on 2012/11/28 15:57 by Mick Martin — Categorized as: Artist Troubleshooting

In the event of finding a bug giving us good information can help resolve the matter quickly. For the most part, depending on the current development phase, bugs can be fixed within a 24 hour period. However, some bugs can be very difficult to repeat and if it can't be replicated we can't be sure that we fixed it. Recently we have had people send us phone camera video and snap shots of the computer screen which we have found hugely helpful in understand difficult to describe bugs. A good snap shot or clip can tell us a great deal.

With this in mind hears our tip for good feedback,

This is particularly for all those operators that no one will believe. Now you can you can prove it!